The purpose of the Terms and Conditions section is to inform users about a site’s products/services and to protect online businesses from possible misuse by customers.
Name or designation of service provider:
BIELDA TEHNIC S.R.L. with headquarters in Resita, Retezat street, no. 27, Ap. 1, Caras-Severin county, with company registration number J11/615/2020 and unique registration code 43476815
The rates for the services provided are shown on the website, including VAT, and the amount of VAT.
The prices of the subscribed products are shown with VAT included in the displayed price, with the amount of VAT specified separately.
Delivery charges are included in the price of the products as a general rule. The supplier shall expressly specify the delivery terms and conditions, and if the final price does not include these costs, the amount of the delivery costs shall be specified.
The mode of transport is determined on a case-by-case basis, and as a general rule, transport is provided by the Seller and is carried out by its own vehicles.
The parameters of the relationship between the supplier and the customer are specified for each individual sale in the sales contracts concluded when they are concluded.
If no contract of sale is signed, the sale is carried out under simple conditions, applying the legal provisions on the sale of movable property.
Defining the concepts used:
a)contract – the contract concluded between the supplier and the user and all its annexes;
b)user and supplier – the contracting parties as named in the contract;
c)contract price – the price payable to the supplier by the user under the contract for the full and proper performance of all obligations under the contract;
d)products – the equipment, machinery, tools and any other goods listed in the annex to the contract which the supplier undertakes by contract to supply to the user;
e)final destination – the place where the products will be supplied;
f)services – activities the performance of which is the subject of the contract;
g)force majeure – any external, unforeseeable, absolutely invincible and unavoidable event which could not have been foreseen at the time of conclusion of the contract and which makes it impossible to perform and fulfil the contract; such events are considered to be: wars, revolutions, fires, floods or any other natural disasters, restrictions arising from quarantine, embargo, the list is not exhaustive but is intended to be exhaustive. An event such as the above which, without creating an impossibility of performance, makes it extremely costly for one of the parties to perform its obligations, is not considered force majeure;
h)day – calendar day; year – 365 days.
Information about the products/services offered:
The products marketed by the subscriber are: equipment, machines, machinery, any other goods displayed on the site.
Rights and obligations of the contracting parties:
The way in which the relationship between the supplier and the customer is carried out, starting with the offer appearing on the website and ending with the actual delivery of the products/services. We reserve the right to change the data on the site or its content without any prior notice to users, the right to publish/delete certain comments or accounts of users, as well as to impose a number of obligations on users (e.g. not to provide false information, not to share the account with other users, not to use the services improperly, not to use the goods improperly or in violation of legal provisions, etc.).
Protected copyrights are logos, design, business name, product names, site content, as well as rights related to users’ comments about the products/services displayed on the site (which, although intellectual property of the users, may also be used by the subscriber for promotional purposes).
5. Billing, payment and delivery policy
The payment method is by bank transfer. The Seller will issue a tax invoice, to be paid by the Buyer. The User is obliged to provide the correct data for invoicing and delivery, in which case e-commerce legislation applies.
Cookies and similar technologies policy
This policy refers to cookies and similar technologies used, where applicable, in websites and applications operated by BIELDA TEHNIC S.R.L. with registered office in Resita, Retezat street, no. 27, Ap. 1, Caras-Severin county, (hereinafter referred to as bielda.com).
Protecting your privacy while using our website is of utmost importance to us. We therefore inform you in detail about the collection of personal and non-personal data.
Software is used on this website to analyse usage. By evaluating this data, useful information about the needs of users can be obtained. This information helps to improve the quality of the offer. Specifically, the following set of data is stored without restrictions for each consultation:
The anonymised form of the IP address of the computer sending the request;
Date and time of the consultation or request;
Name of the page or file consulted;
Reference to the page from which this page is consulted;
Browser used by the user, including browser version;
Operating system used by the user.
Cookies are used for the following purposes:
the functioning of the site;
analysis of the behaviour of site visitors;
This policy is complemented by the subscriber’s policy on personal data protection in general, which includes additional useful information, including on the bielda.com personal data protection officer, all purposes of data processing by bielda.com, your rights, as well as exceptions and limitations, etc.
What are cookies?
A cookie is a small text file that saves your internet settings. Almost every website uses this technology. It is downloaded by your internet browser when you first access a web page. The next time you access this web page with the same device, the Cookie and the information it saves is either sent back to the web page that created it (First Party Cookie) or to another web page to which it belongs (Third Party Cookie). Thus, the web page recognises that you have visited the page once before with this browser and varies in some cases the content displayed.
Some cookie files are very useful because they can improve the user experience when accessing that web page. Provided you use the same terminal and browser as before, cookies remember, for example, your preferences, communicate how you use a page and adapt the offers displayed to your personal interests and needs.
What are cookies used for?
These files mainly make it possible to recognise the user’s terminal and present content in a relevant way, tailored to the user’s preferences.
Cookies provide users with a pleasant browsing experience and support our efforts to provide more tailored services to users, e.g. online privacy preferences, shopping cart or relevant advertising. They are also used in the preparation of aggregated anonymous statistics that help us understand how a user benefits from our web pages, allowing us to improve their structure and content, without personally identifying the user.
What cookies do we use?
We use two types of cookies: per session and fixed. Per-session cookies are temporary files that remain on the user’s terminal until the session ends or the application is closed. Fixed cookies remain on the user’s terminal for a period determined by the cookie settings or until manually deleted by the user.
How are cookies used by this site?
A visit to this site may place the following types of cookies:
cookies strictly necessary for the functioning of the site;
Cookies and/or similar technologies strictly necessary for the proper functioning of the site are essential and are set on your device when you access the site or as a result of actions taken on the site, as appropriate. You can set your browser to block cookies, but in this case certain sections of the site will not function properly.
Do cookies or similar technologies contain personal data?
If you wish to block cookies, some functionality of the site will be disabled, and this may result in certain malfunctions or errors in the use of our site. For example, blocking cookies may prevent you from:
log into your account.
If you agree to these limitations and wish to block cookies, follow the instructions below:
Most browsers are set to accept cookies by default, but you can change your settings to block some or all cookies. Choose your browser from the list below to display the instructions you need to follow after opening your browser.
Internet Explorer, see (https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies) Extras – Internet Options – “Extended” registration card – under Security check “Send Do NotTrack requests to web pages visited with Internet Explorer “Do NotTrack” – confirm ;
Firefox, see (https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen) Menu – Settings – Data protection – in the History section tick “Create user-defined settings” – in the “Cookies” section make the desired settings – confirm;
Google Chrome, see (https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de) Menu – Settings – Extended settings – in the “Data protection” section click on “Content settings” – in the “Cookies” section tick the desired boxes – confirm;
Safari, see (https://support.apple.com/kb/ph21411?locale=de_DE) Safari – Settings – Data protection – under “Cookies and web page data” make the desired settings – confirm.
Manage preferences regarding the placement of cookies
In general, an application used to access web pages allows cookies and/or similar technologies to be saved on the terminal by default.
These settings can be changed so that automatic cookie management is blocked by the web browser or the user is informed each time cookies are sent to their terminal.
Why are cookies and/or similar technologies important for the Internet?
Cookies and/or similar technologies are central to the efficient functioning of the Internet, helping to generate a user-friendly browsing experience tailored to each user’s preferences and interests. Refusing or disabling cookies may make some sites or parts of sites unusable.
Disabling cookies does not mean that you will no longer receive legally compliant online advertising – just that it will no longer be able to take into account your preferences and interests as evidenced by your browsing behaviour.
Examples of important uses of cookies (which do not require a user to log in via an account):
Content and services tailored to user preferences – product and service categories;
Offers tailored to user interests;
Retention of child protection filters on Internet content (family mode options, safe search functions);
Limiting ad frequency – limiting the number of times an ad is shown to a particular user on a site;
Providing relevant advertising to the user;
Measuring, optimising and tailoring analytics features – such as confirming a certain level of traffic to a website, what type of content is being viewed and how a user gets to a website (e.g. via search engines, directly, from other websites, etc.). Websites perform these usage analytics to improve their services for the benefit of users.
Security and privacy issues
Browsers generally have built-in privacy settings that provide different levels of cookie acceptance, validity period and automatic deletion after the user has visited a particular site.
Other security issues related to cookies:
Customise your browser settings for cookies to reflect a level of cookie security that is comfortable for you.
If you are the only person using your computer, you can, if you wish, set long expiry times for storing browsing history and personal access data.
If you share access to your computer, you may consider setting your browser to delete individual browsing data each time you close the browser. This is a variant of accessing sites that place cookies and deleting any visit data when you close your browsing session.
Useful links and additional information
If you want to find out more information about cookies and what they are used for, we recommend the following links:
Microsoft Cookies guide
The confidentiality of your personal data is one of the main concerns of BIELDA TEHNIC S.R.L., based in Resita, Retezat street, no. 27, Ap. 1, Caras-Severin county, online address bielda.com , as data controller.
This document is intended to inform you about the processing of your personal data in the context of the use of the bielda.com website (“hereinafter referred to as the Site”).
Categories of personal data processed
2.1. If you are a customer of the Site, BIELDA TEHNIC S.R.L. will process your personal data, such as: name and surname, telephone number, e-mail address, billing address, delivery address, data relating to your use of the Site, for example your behaviour/preferences/habits on the BIELDA TEHNIC S.R.L. site, as well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the Site or in any other way resulting from the use of the Site.
If in order to create your user account on the Site, BIELDA TECHNIC S.R.L. will process the following public profile data displayed by the respective applications: user name, e-mail address.
If you choose to create a user account only before completing an order for a product available on the Site, you will be asked for your e-mail address under which an account will automatically be created. If you do not complete your order, the e-mail address and other data provided will not be stored by BIELDA TECHNIC S.R.L. and the account created will be automatically deleted.
2.2. If you are a visitor to the Site, BIELDA TECHNIC S.R.L. will process your personal data that you provide directly in the context of your use of the Site, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way.
Purposes and grounds for processing
3.1. If you are a customer of the Site, BIELDA TECHNIC S.R.L. processes your personal data as follows:
to carry out the contractual relationship between you and BIELDA TEHNIC S.R.L., namely for taking, validating, sending and invoicing the order placed on the Site, informing you about the status of the order, organising the return of ordered products and other order details.
Legal basis: The processing of your data for this purpose is based on the contract concluded between you and BIELDA TEHNIC S.R.L. The provision of your personal data is necessary for the performance of this contract. Refusal to provide your data may make it impossible to carry out the contractual relationship between you and BIELDA TEHNIC S.R.L..
for the fulfilment of the legal obligations incumbent upon BIELDA TECHNIC S.R.L. in the context of the services provided through the Site, including obligations in tax matters, as well as archiving.
Legal basis: The processing of your data for this purpose is necessary on the basis of legal obligations. Providing your data for this purpose is necessary. Refusal to provide data may result in BIELDA TECHNIC S.R.L. being unable to comply with its legal obligations and therefore unable to provide you with services through the Site.
for marketing activities, i.e. for the transmission of commercial communications on products and services offered by BIELDA TECHNIC S.R.L. through the Site by means of remote communication (e-mail, sms).
Legal basis: the processing of your data for this purpose is based on your consent, if you choose to provide it. You can express your consent to the processing of your data for this purpose by ticking the appropriate box at the time of account creation, or after account creation, in the My Account Information section.
To unsubscribe from receiving such commercial communications you can use the option at the end of each email/sms containing commercial communications. In addition, you can unsubscribe by going to My Account Information.
Providing your data for this purpose is voluntary. Refusal to provide consent to the processing of your data for this purpose will have no negative consequences for you.
for the purpose of performing various analyses, reporting on the functioning of the Site, creating consumer preference profiles, mainly in order to improve the experience offered on the Site.
Legal basis: the processing of your data for this purpose is based on the legitimate interest of BIELDA TEHNIC S.R.L. to continuously improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
3.2. If you are a visitor to the Site, BIELDA TECHNIC S.R.L. processes your personal data as follows:
for marketing activities, namely for the transmission, by means of remote communication (e-mail, sms), of commercial communications regarding the products and services offered by BIELDA TEHNIC S.R.L., through the Site.
Legal basis: the processing of your data for this purpose is based on your consent, if you choose to provide it. You can express your consent to the processing of your data for this purpose by completing and ticking the appropriate box in the newsletter subscription form available on the Site. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/sms containing commercial communications.
Providing your data for this purpose is voluntary. Refusal to provide consent to the processing of your data for this purpose will have no negative consequences for you.
to resolve complaints, grievances and to monitor traffic and improve your experience on the Site.
Legal basis: the processing of your data for this purpose is based on the legitimate interest of BIELDA TECHNIC S.R.L. to ensure the proper functioning of the Site, as well as to continuously improve the experience of visitors to the Site, including by addressing various comments, questions or complaints. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.
Duration for which we process your data
In principle, BIELDA TECHNIC S.R.L. will process your personal data for as long as necessary to achieve the processing purposes mentioned above. If you withdraw your consent to the processing of your data for marketing purposes, BIELDA TEHNIC S.R.L. will cease processing your personal data for these purposes, without however affecting the processing carried out by BIELDA TEHNIC S.R.L. on the basis of the consent expressed by you before your withdrawal.
Disclosure of personal data
For the fulfilment of processing purposes, BIELDA TECHNIC S.R.L. may disclose your data to partners, to third parties or entities that support BIELDA TECHNIC S.R.L. in carrying out the activity through the Site (e.g. courier companies, telecommunication/IT service providers), or to central/local public authorities, in the following cases listed by way of example:
for the administration of the Site;
in cases where such communication would be necessary for the awarding of prizes or other facilities to data subjects obtained as a result of their participation in various promotional campaigns organised by BIELDA TECHNIC S.R.L. through the Site;
to maintain, customize and improve the Site and the services provided through it;
for performing data analysis, testing and research, monitoring usage trends and activity, developing security features and user authentication;
for sending commercial marketing communications, under the conditions and within the limits provided by law;
where disclosure of personal data is required by law, etc.
Transfer of personal data
Personal data provided to BIELDA TECHNIC S.R.L. may be transferred outside Romania, but only to countries in the European Union.
Under the conditions laid down in the legislation on the processing of personal data, as data subjects, you have the following rights:
the right to information, i.e. the right to receive details of the processing activities carried out by BIELDA TEHNIC S.R.L., as described in this document;
the right of access to data, i.e. the right to obtain confirmation from BIELDA TEHNIC S.R.L. regarding the processing of personal data, as well as details of processing activities such as the way in which the data are processed, the purpose for which the processing is carried out, the recipients or categories of recipients of the data, etc;
the right to rectification, i.e. the right to obtain the correction, without justified delay, by BIELDA TEHNIC S.R.L. of inaccurate/unjustified personal data, as well as the completion of incomplete data; the rectification/completion will be communicated to each recipient to whom the data have been transmitted, unless this proves impossible or involves disproportionate efforts;
the right to erasure of data without undue delay (“right to be forgotten”) if one of the following applies:
they are no longer necessary for the purposes for which they were collected or processed;
where consent is withdrawn and there is no other legal basis for the processing;
where the data subject objects to the processing and there are no legitimate grounds for objecting;
if the personal data have been unlawfully processed;
if the personal data must be erased to comply with a legal obligation;
personal data have been collected in connection with the provision of information society services in accordance with Union or national law governing the controller.
It is possible that BIELDA TECHNIC S.R.L., following the request for deletion of the data, may anonymise these data (thus depriving them of their personal nature) and continue processing for statistical purposes under these conditions;
the right to restrict processing to the extent that:
the person disputes the accuracy of the data, for a period that allows us to verify the accuracy of the data;
the processing is unlawful and the data subject objects to the erasure of the personal data and requests instead the restriction of their use;
the controller no longer needs the personal data for the purpose of the processing, but the data subject requests them for the establishment, exercise or defence of legal claims;
or the data subject has objected to the processing (other than for direct marketing purposes), for the period of time during which it is verified whether the legitimate rights of the controller prevail over those of the data subject.
the right to data portability, i.e. (i) the right to receive personal data in a structured, commonly used and easily readable format, and (ii) the right to have such data transferred by BIELDA TECHNIC S.R.L. to another data controller, insofar as the conditions laid down by law are met;
the right to object – with regard to processing activities may be exercised by submitting a request as indicated below;
at any time, for reasons relating to the data subject’s particular situation, that data relating to him or her are processed on the basis of the legitimate interest of BIELDA TEHNIC S.R.L. or on the basis of the public interest, except where BIELDA TEHNIC S.R.L. can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of data subjects or where the purpose is to establish, exercise or defend a legal claim;
at any time, free of charge and without justification, that data relating to him or her be processed for direct marketing purposes.
the right not to be subject to an automated individual decision, i.e. the right not to be subject to a decision taken solely on the basis of automated processing activities, including profiling, which produces legal effects concerning the data subject or otherwise significantly affects him or her;
the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, to the extent you consider it necessary.
For any further questions on how personal data are processed and to exercise the above-mentioned rights, please contact: email@example.com
8. Dispute resolution
Disputes arising in connection with sales made through this site shall be settled by the courts of Romania. The applicable law is Romanian law.
We would like to inform you that since 2016 the SOL online dispute resolution platform is also operational. This platform can be found at:
We inform you of the user’s right to inform A.N.P.C. about any dissatisfaction with the products/services offered by the undersigned. The link to A.N.P.C. is: https://anpc.ro/ the authority responsible for consumer protection.
9. Guarantees and return policy
We refer to the provisions of O.U.G. 34/2014 on consumer rights which regulates the possibility for the customer to return products within 14 days, without giving any reason for this decision.
BIELDA TEHNIC S.R.L. guarantees that the products have no defects due to design, materials used or workmanship and that they will function under normal conditions of use. The warranty period begins on the date of actual delivery and receipt of the product(s).
Failure to carry out periodic technical overhauls in accordance with the maintenance schedule agreed by the manufacturer and unauthorised intervention on the product will result in the loss of the warranty.
Products will be accompanied by guarantee certificates and certificates of conformity.
The buyer declares that he is aware of the provisions of Article 1717 – Civil Code and that he undertakes to use the product in accordance with the instructions for use and the conditions of the guarantee that were communicated to him upon delivery.
10. Limitation of supplier liability
BIELDA TECHNIC S.R.L. limits its liability in case of password or user account misuse, in case of providing incorrect or incomplete information, in case of using the products/services for purposes other than those for which they were designed, and in other cases provided for by law.
BIELDA TEHNIC S.R.L.